|
Technical
Questions: questions about downloading
the software and technical problems.
Online
Casino |
|
1.
What do I have to do in order to play Online Gamble?
|
|
2.
How long is the download process?
|
|
3.
What are the system requirements for
my PC?
|
|
4.
Can I use Online Gamble with Web TV,
Macs or Windows 3.XX?
|
|
5.
How do I use Online Gamble with AOL?
|
|
6.
What should I do if my monitor looks
fuzzy and the color is not clear?
|
|
7.
What should I do if I receive a
message "general net error"
or "Can not find default
browser"?
|
|
8.
What should I do if I receive a
message "Error creating
socket"?
|
|
9.
What should I do if I receive a
message "corrupt installation
detected"?
|
|
10.
What should I do if I receive a
message "connection timed
out"?
|
|
11.
What should I do if I can't find the
casino.exe icon on my desktop?
|
|
12.
What should I do if I receive a
message "username and password
not found"?
|
|
13.
I can't connect to Online Gamble.
Could this be because my computer is
connected to a Firewall or Proxy
server?
|
|
1.
What do I have to do in order to play
Online Gamble Casino ? |
|
In
order to play Online Gamble you must
first go through our quick download
process. Downloading the software to
your PC makes the games much quicker
and more stable than playing them
on the Internet. This is because all
the graphics of the games are already
installed on your computer, and only
small packets of information are transferred
between your computer and our servers.
This translates into a faster, crisper
and much more reliable playing
experience.
For complete step by step instructions
on downloading and installing Online Gamble, go to
How
do I get started?
back
to top
|
2.
How long is the download process? |
|
The
average download time is 10-15 minutes
using a standard 33KBS Modem. The size
of the download file is less than 3MB.
Using sophisticated algorithms, our
engineers have managed to squeeze the Online Gamble
program into what is
most likely the smallest downloaded
casino on the Internet, without
compromising on amazing 3D graphics
and cutting edge features.
back
to top
|
3.
What are the system requirements for
my PC? |
|
Online Gamble
requires Windows 95, 98 or
NT. Currently we do not support
Windows 3.XX or Web TV.
For best results your monitor should
be set to 600 X 800 pixels and high
color (16 bit) or more.
back
to top
|
4.
Can I use Online Gamble with Web TV,
Macs or Windows 3.XX? |
Not
at the moment. Online Gamble requires
Windows 95, 98 or NT.
back
to top
|
5.
How do I use Online Gamble with AOL? |
|
To
use Online Gamble with AOL as your
Internet supplier, you have to use AOL
version 3.0 for Windows 95 or later.
To determine if you are using AOL
version 3.0, use either of the
following
methods:
1. Click the on the start menu at the
bottom left corner of your screen.
Select settings and then click on
control panel. Double click on
add/remove programs You will see a
list of programs, AOL will also show
there and include the version.
2. On the AOL Help menu, click 'About
AOL'.
Verify that AOL for Windows 95 is
listed. If AOL for Windows 95 is not
listed, contact AOL for an updated
version of the AOL software.
back
to top
|
6.
What should I do if my monitor looks
fuzzy and the color is not clear? |
|
Here's
what you have to do in order to set
your monitor (PC screen) to the
required setting:
1. Place the mouse anywhere on any
free space the Desktop but not on an
icon.
2. Click with the right hand mouse
button.
3. Go to "properties".
4. Go to "Settings".
5. In "Desktop area" move
the arrow until you see "600 X
800 pixels".
6. In "Color palette" choose
"high color (16 bit)" or
more.
7. In "Font size" select
"small fonts"
8. Press "OK" or
"apply".
9. You will probably be asked to
restart your computer - click
"yes".
10. After your computer restarts,
re-connect to the Internet and connect
again to Online Gamble. You should be
able to view our program correctly.
Don't worry - these settings will not
harm other applications on your
computer, and they may be changed
again if necessary.
back
to top
|
7.
What should I do if I receive a
message "general net error"
or "Can not find default
browser"? |
|
These
error messages mean that you are
trying to start Online Gamble without
being connected to the Internet. You
must first connect to the Internet and
then start Online Gamble.
back
to top
|
8.
What should I do if I receive a
message "Error creating
socket"? |
|
This
is a problem that some of our AOL
users come across. To use Online Gamble
with AOL as your Internet
supplier, you have to use AOL version
3.0 for Windows 95 or later. To
determine if you are using AOL version
3.0, use either of the following
methods:
1. Click the on the start menu at the
bottom left corner of your screen.
Select settings and then click on
control panel. Double click on
add/remove programs. You will see a
list of programs, AOL will also show
there and include the version.
2. On the AOL Help menu, click 'About
AOL'. Verify that AOL for Windows 95
is listed.
If AOL for Windows 95 is not listed,
contact AOL for an updated version http://www.aol.com/tryaol/download.html
of the AOL software.
If you are not connected through AOL
and you receive this message, your
connection with Internet Service
Provider is corrupted. Re-establish
your connection with your ISP, and
then re-connect to the Casino.
back
to top
|
9.
What should I do if I receive a
message "corrupt installation
detected"? |
|
This
is a problem that some clients who are
using a non English version of Windows
come across when clicking on the 'casino.exe'
icon on their desktop. In order to
overcome the problem, all you have to
do is copy the file to any folder in
your hard drive.
1. Click once on the casino.exe icon
on your desktop.
2. It should appear highlighted.
3. Click the right mouse button and
choose "copy".
4. Double click on 'My computer'.
5. Double-click on [C:].
6. Click the left mouse button while
the pointer is over a free space in
the white window.
7. Click the right mouse button.
8. Choose "paste".
9. Now the file casino.exe will appear
inside the window. Double click on it.
If this does not help, there was
probably an error in the download due
to a bad Internet connection. You will
have to go through the download
process again.
back
to top
|
10.
What should I do if I receive a
message "connection timed
out"? |
|
This
problem can be caused by heavy
Internet traffic. AOL users are
normally the only ones who come across
this problem. If you received this
message try to re-connect to the
Casino again.
back
to top
|
11.
What should I do if I can't find the
casino.exe icon on my desktop? |
|
If
the 'casino.exe' icon is not on your
desktop and you can't remember where
you saved it, please follow these
steps:
1. Click on the START menu at the
bottom left corner of your screen.
2. Choose "Find" then
"Files or folders".
3. Where it says "named",
type in casino.exe and click
"Find now".
4. The computer will now search for
the file.
5. If you get a file casino.exe under
name in the white window, it means the
file was found. Double click on it.
6. If the computer has finished the
search and there is no file name in
the window, it means the file was not
found. In this case if you do not have
another hard drive (except c:) you
will have to go through the download
process again.
back
to top
|
12.
What should I do if I receive a
message "username and password
not found"? |
|
It
is possible that you are trying to
enter the demo game with a real
username and password or enter the
real game with a demo username and
password. Please, send us your name,
address, phone number and e-mail under
which you have registered to info@online-gamble.org
and request your username and password
back
to top
|
13.
I can't connect to Online Gamble.
Could this be because my computer is connected
to a Firewall or Proxy server? |
Yes.
In some cases, you will not be able to
connect to Online Gamble if your
computer is using a Firewall or Proxy
server. Consult your network
administrator, or use another
connection.
back
to top
|